Q: Where does this store ship from?
A: Prescott, Arizona - United States
Q: What is this store's return and exchange policy?
A: Cloud9 Keepsakes offers free replacement prints for typing errors, prints lost in the mail or damaged upon arrival. I do not offer cash refunds. If your print arrives damaged or I have made a typing error I will be happy to replace it FREE of charge.
Q: Do you accept orders placed outside of the US?
A: Yes, Cloud9 Keepsakes ships worldwide.
Q: How long will it take to receive my order?
Q: What sizes do you offer?
A: Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks.
A: Cloud9 Keepsakes offers 6 print sizes. 8"x10", 11"x14", 16"x20", 18x24", 22"x28" and 24"x30".
A: All posters and prints are professionally printed on Epson archival premium matte paper with Epson UltraChrome pigment inks and are fade resistant for up to 75+ years.